I first met Colin Smith, owner of Smith's Coffee Co., on Christmas Eve when I went to pick up a bag of coffee that I'd ordered as a present for my husband. It was 6pm in the evening; women were wrapping presents in one room, Colin was tending the ham in the large kitchen full of other cooking smells, and there was a box of assorted coffees at his feet, awaiting collection.
The picture pretty accurately sums up Colin and his business - one with lots of things going on and built around the family.
Smith's Coffee Co. has been operating in Apsley, Hemel Hempstead since 1997. Before that, this family-run business had been in Mill Hill, north London for 20 years. Colin's connection with the coffee trade extends back to his grandfather, who started a coffee and tea shop in Mill Hill in 1935.
Smith's imports coffees from all around the world - Papua New Guinea, Indonesia, Central America, Kenya, Brazil, India and Hawaii, to name just a few places. The beans are roasted on site to varying degrees in one of two huge machines imported from Brazil - the darker the roast, the richer and more bitter the coffee. About 8 to 10 tonnes are roasted each week, and you can sometimes smell it as you walk along the canal in Apsley.
After roasting, the beans are left whole or ground and sometimes blended. They are then packaged up on site for sale either to the trade or for retail.
Smith's stock in trade is specialty coffee. Names like Blue Mountain Jamaica, Kopi Luak (civet cat coffee), Kona Hawaii and Yemeni Matari are emblazoned on the exotic-looking hessian bags stacked high in the warehouse.
TAKE A TOUR OF SMITH'S COFFEE CO. IN PICTURES - CLICK HERE
They retail their coffee to the public via their website or under the brand name The Natural Coffee Company (this is their fairtrade and organic coffee). They also supply coffee commercially to places like Whittard, Leavesden and Elstree studios, Kew Gardens and farm shops. And they provide coffee for other internet retail companies such as Roast and Post. One thing Smith's don't do is sell their coffee in the supermarkets.
Locally, Smith's supply coffee to Tiki Cafe in the Marlowes, The Greek restaurant in the Old Town, Boxmoor Lodge Hotel, and the Waterside Cafe in Apsley. Customers can even order individual bags of coffee over the phone, prepared to their specifications, and pop in to Smith's to collect them.
Lest I forget, another important part of Smith's business is speciality teas - loose tea, organic fairtrade tea bags, green teas and 'gourmet' herbal teas like lavender camomile and vanilla chai.
Colin himself is a mine of information on coffee and the coffee trade. He regularly takes buying trips to coffee-producing countries around the world, and gives talks to local groups. He also gives tours of his factory during the week - you can organise your own by ringing the company.
My tour ended with a cappuccino in the staff area before a quick browse in a small museum of coffee artefacts that Colin keeps near the factory floor. "Passionate about coffee!" says Smith's Coffee brochure. Yes, I'd say that's about right.
Smith's Coffee Co., Arabica House, Ebberns road, Aspley, Hemel Hempstead, HP3 9RD. Tel: 01442 234239. Email: sales@naturalcoffee.co.uk. Website: www.smithscoffee.co.uk
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